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Setup guide

Set up in minutes on any device

Choose your device below and follow the steps. If you get stuck, support is a message away.

How it works

Up and running in three simple steps

No technician visit, no dish, no long contracts to read. [Placeholder: adjust once terms are confirmed.]

Up and running in three simple steps

  1. Step 1: Choose a plan

    Compare plan lengths on the pricing page and pick the one that fits how you watch.

  2. Step 2: Receive your account details

    After ordering you receive your login details and simple setup instructions.

  3. Step 3: Set up and start watching

    Install a compatible player app, sign in and enjoy live TV and on-demand content.

Device-by-device instructions

Jump to your device. Steps are generic placeholders until the supported player apps are confirmed.

Device-by-device instructions

Smart TV (Samsung, LG & others)

Recommended app: [Player app name placeholder] Sample data

  1. Open your TV’s app store and install the recommended player app.
  2. Open the app and choose the option to add a playlist or account.
  3. Enter the details you received after ordering.
  4. Wait for the channel list and guide to load, then start watching.

Android phones, tablets & Android TV

Recommended app: [Player app name placeholder] Sample data

  1. Install the recommended player app from Google Play.
  2. Open the app and select “Add account” or “Add playlist”.
  3. Enter your account details exactly as provided.
  4. Allow the channel list to load, then pick a channel.

iPhone, iPad & Apple TV

Recommended app: [Player app name placeholder] Sample data

  1. Install the recommended player app from the App Store.
  2. Open the app and add a new account or playlist.
  3. Enter the details you received after ordering.
  4. Browse live TV or on-demand and start watching.

Fire TV Stick

Recommended app: [Player app name placeholder] Sample data

  1. Search the Amazon Appstore for the recommended player app and install it.
  2. Open the app and select the option to add an account.
  3. Enter your account details.
  4. Load the channel list and start watching.

Windows & Mac

Recommended app: [Player app name placeholder] Sample data

  1. Download and install a supported desktop player app.
  2. Add a new account or playlist in the app.
  3. Enter your account details.
  4. Choose a channel or on-demand title to begin.

FAQ

Setup questions

Quick answers for the most common setup issues.

Setup questions

Still have questions?

Send us a message and we will point you in the right direction.

Chat with us
Which devices are supported?
Most modern devices are supported, including Smart TVs, Android and iOS phones and tablets, Apple TV, Fire TV, Android TV boxes, Windows and Mac computers. The features page lists the current device categories.
How do I set it up?
Setup usually takes a few minutes: install a player app, enter the details you receive after ordering, and load your channel list. Full instructions are in the setup guide.
What internet connection is recommended?
A stable broadband connection is recommended. Higher-quality streams (such as full HD or 4K) need more bandwidth than standard definition. [Placeholder: add specific recommended speeds once confirmed.]
How can I get support?
You can reach the support team through the contact options on the contact page. [Placeholder: add support channels and hours once confirmed.]

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Need a hand setting up?

If you get stuck at any step, reach out and we will walk you through it.

  • Works on Smart TV, mobile, sticks & desktop
  • Simple setup with step-by-step guides
  • [Placeholder: key commercial reassurance]
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